All Systems Operational

About This Site

Welcome to the Event Communication System (ECS) status page, where you will find system performance updates for Appriss Insights products and software solutions. Details regarding all service interruptions, subsequent updates, and resolutions can be found below 24/7/365.

Victim Services - Classic VINE Operational
VINELink Operational
VINEWatch Operational
VINE Protective Order (VPO) Operational
VINE Registration Link Operational
VINE Inbound Voice Service Operational
VINE Outbound Voice Notifications Operational
VINE Text (SMS) Notifications Operational
VINE Email Notifications Operational
VINE TTY (hearing impaired) Notifications Operational
VINE Letter Notifications Operational
VINE Data Collection Operational
Victim Services - Enhanced VINE Operational
Enhanced VINELink Operational
Enhanced VINEWatch Operational
Enhanced VINE RegistrationLink Operational
Enhanced VINE Inbound Voice Service Operational
Enhanced VINE Outbound Voice Notifications Operational
Enhanced VINE Text (SMS) Notifications Operational
Enhanced VINE Email Notifications Operational
Enhanced VINE TTY (hearing impaired) Notifications Operational
Enhanced VINE Data Collection Operational
Victim Services - MobilePatrol VINE Operational
Data Products - Insights Data Platform ? Operational
Insights Data Platform Portal ? Operational
Insights Data Platform API ? Operational
Data Products - Innovative Data Solutions Operational
Assured Tenant Operational
Assured Tenant Alias Operational
NCIS Operational
NCIS Alias Operational
NCIS Statewide Operational
FACT Operational
NC 2.0 Operational
ACE (Advanced Criminal Extraction) Operational
Data Products - HygenicsData Operational
HDI CrimWise API Operational
HDI IVS API Operational
HDI KYC API Operational
Programs - American Airlines Operational
AA Profile Based Notifications Operational
AA Ticket Delivery Operational
AA AlertXpress Website Operational
AA AlertXpress Public Website Operational
Programs - VINE Department of Homeland Security Operational
DHS VINELink Operational
DHS VINEWatch Operational
DHS VINE Notifications Operational
DHS VINE Data Collection Operational
Programs - JusticeXchange Operational
JusticeXchange Batch Operational
JusticeXchange Direct Operational
JusticeXchange Notifications Operational
JusticeXchange Portal Operational
JusticeXchange Forms Operational
JusticeXchange Data Collection Operational
Programs - ICOTS Operational
ICOTS Main Login Page Operational
ICOTS Public Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
Posted on Oct 21, 08:00 EDT
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - The 3rd party vendor was able to restore service to the VPN tunnel
Oct 21, 23:08 EDT
Update - The vpn tunnel is down for 3rd party vendor This issue is currently being escalated to a tier 3 engineer on the vendor's side.
Oct 21, 20:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 18:03 EDT
Update - We are continuing to investigate this issue.
Oct 21, 17:38 EDT
Investigating - We are currently investigating this issue.
Oct 21, 17:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 08:00 EDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 23:11 EDT
Investigating - We are currently investigating this issue.
Oct 14, 21:21 EDT
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 08:00 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.