All Systems Operational

About This Site

Welcome to the Event Communication System (ECS) status page, where you will find system performance updates for products and software solutions. Details regarding all service interruptions, subsequent updates, and resolutions can be found below 24/7/365.

Victim Services - Enhanced VINE Operational
Enhanced VINELink Operational
Enhanced VINEWatch Operational
Enhanced VINE RegistrationLink Operational
Enhanced VINE Inbound Voice Service Operational
Enhanced VINE Outbound Voice Notifications Operational
Enhanced VINE Text (SMS) Notifications Operational
Enhanced VINE Email Notifications Operational
Enhanced VINE TTY (hearing impaired) Notifications Operational
Enhanced VINE Data Collection Operational
Victim Services - MobilePatrol VINE Operational
VINE Protective Order (VPO) Operational
Data Products - Data Platform ? Operational
Data Platform Portal ? Operational
Data Platform API ? Operational
Data Products - Innovative Data Solutions Operational
Assured Tenant Operational
Assured Tenant Alias Operational
NCIS Operational
NCIS Alias Operational
NCIS Statewide Operational
FACT Operational
Data Products - HygenicsData Operational
HDI CrimWise API Operational
HDI KYC API Operational
Programs - American Airlines Operational
AA Profile Based Notifications Operational
AA Ticket Delivery Operational
AA AlertXpress Website Operational
AA AlertXpress Public Website Operational
Programs - VINE Department of Homeland Security Operational
DHS VINELink Operational
DHS VINEWatch Operational
DHS VINE Notifications Operational
DHS VINE Data Collection Operational
Programs - JusticeXchange Operational
JusticeXchange Batch Operational
JusticeXchange Direct Operational
JusticeXchange Notifications Operational
JusticeXchange Portal Operational
JusticeXchange Forms Operational
JusticeXchange Data Collection Operational
MethCheck Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Maintenance Jul 31, 2024 03:00-06:00 EDT
We will be undergoing scheduled maintenance during this time.
Posted on Jul 25, 2024 - 09:00 EDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 18, 09:00 EDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Due to maintenance on 7/17/24 - Access to portal was delayed or not accessable. This has been reverted back.
Resolved - This has been resolved.
Jul 17, 10:00 EDT
Update - We are continuing to investigate this issue.
Jul 17, 09:58 EDT
Investigating - Good Morning,

A new version of the Retail Portal was released during the maintenance window this morning; however, due to login issues because of database optimization, it was decided to revert back. The legacy portal is now back up and running. Login information is not impacted and all issues are resolved.
Jul 17, 09:56 EDT
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 11, 09:00 EDT
Jul 16, 2024
Enhanced VINE Data Collection event
Resolved - This incident has been resolved.
Jul 16, 00:50 EDT
Investigating - We are experiencing a service interruption for Enhanced VINE Data Collection. The engineering Team is investigating the issue and working toward its resolution.
Jul 16, 00:11 EDT
Innovative Data Products
Update - The scheduled maintenance has been completed.
Jul 16, 00:16 EDT
Completed - The scheduled maintenance has been completed.
Jul 16, 00:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:03 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 20:02 EDT
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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